Managed IT Services
Managed IT services at Prime 19 Technologies encompass a comprehensive suite of solutions designed to allow businesses to focus on their core competencies while we take care of their technology needs. We monitor and manage an array of devices including desktops, laptops, servers, and networks, ensuring they remain operational, secure, and updated. Our solutions are tailored towards small to medium-sized businesses across various industries, providing them with the IT support they need to succeed.
Unlike many IT service providers who adopt a one-size-fits-all approach, we pride ourselves on providing an individualized service. We understand that each business has unique needs and challenges, and we adapt our services accordingly. We take the time to understand your business operations, technology needs, and strategic objectives. This approach enables us to provide IT services that align with your business goals and contribute to your success.
We offer both remote and on-site support, ensuring we're there when you need us. Our remote support services provide prompt assistance for issues that can be resolved over the internet, minimizing disruption to your operations. For more complex issues, we provide on-site support to ensure a thorough resolution. With Prime 19 Technologies as your IT partner, you can rest assured that your technology needs are being handled by experts who care about your business.
How can Prime 19 Technologies Help your Business?
Prime 19 Technologies provides a wide range of technology services designed to enhance your business and streamline your operations. At the heart of our offerings are our managed services. We take the burden of monitoring and maintaining your technology infrastructure off your shoulders. Our proactive approach ensures that your systems - including desktops, laptops, and servers - are always up-to-date, secure, and operating at peak efficiency. What's more, our predictable, fixed monthly pricing means that you won't have any unpleasant surprises when it comes to your IT budget.
Our IT support and consulting service moves beyond the reactive model of simply fixing problems when they arise. We consider ourselves partners in your success and work alongside you to align technology with your business objectives. We provide expert guidance and practical strategies to help you get the most out of your IT investments. In the challenging landscape of cybersecurity, our mission is clear - to protect your business. We utilize a multi-faceted approach encompassing firewall management, intrusion detection systems, antivirus solutions, and advanced threat protection to safeguard your digital assets.
To ensure the smooth functioning of your business operations, we provide top-tier network management services. We design, install, and maintain both wired and wireless networks, constantly monitoring for performance and security. And, because we know that your data is the lifeblood of your business, we offer comprehensive backup and disaster recovery services. We use the 3-2-1 backup strategy with real-time backups and daily, weekly, and monthly archives, so you can rest assured your data is safe and recoverable. Our Microsoft 365 administration service tailors this essential business suite to your specific needs, helping you maximize productivity with tools like Outlook, SharePoint, OneDrive, and Teams. Lastly, our VoIP solutions offer customizable, expandable communication options, integrating seamlessly with Microsoft 365 and offering features like call forwarding, voicemail to email, and conferencing. Prime 19 Technologies is here to handle your tech needs, letting you focus to what you do best - growing your business.
OUR MISSION
